Technical Support

Technology Helpdesk

Maintenance Helpdesk


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In order to better serve our schools' teachers and staff, solutions to some of the more commonly encountered problems are provided here. Please check back often for updates.

Wilson County Schools has implemented a new Spam filter!!
View our End-User Spam Management guide or a full visual online tutorial.

Having problems accessing your email through Outlook?
View instructions on how to verify your Outlook settings.

Would you like to create you own Distribution List in Microsoft Outlook?
View a tutorial on how to create a personal Distribution List within Outlook.

Configure Microsoft Outlook to automatically empty your Deleted Items folder.
View a tutorial on how to configure Outlook to automatically empty your Deleted Items folder.

Learn how to created a Spam folder and apply a rule to filter out your spam emails!
View a tutorial on how to set this up in Microsoft Outlook.

Not receiving some of your emails? Are they being misdirected as Spam?
View a tutorial on how to view and move the emails in your spam folder.

Having trouble with eClass Grades or Attendance?
View our archive of eClass tutorials.

Having trouble with Win School?
View our archive of Win School tutorials.

   
Technology Links

Google.com
The world's largest search engine

WhatIs?com
Definitions for thousands of the most current IT-related words

FreeAnswers.com
Lets you solve computer-related problems by asking questions in everyday language

Internet4Classrooms
Helping teachers use the internet effectively

About.com
Consists of hundreds of sites covering more than 50,000 subjects with over 1 million links

If you need further assistance please submit a request through the Technology HelpDesk.

     
 
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The Wilson County School System does not discriminate due to age, race, color, gender, national origin, disability, religion, creed, or veteran status in the provision of services, in programs or activities, or in employment opportunities or benefits. Inquiries concerning Title VI or Title IX of the Civil Rights Act should be directed to Monty Wilson at (615) 444-3282. Inquiries concerning Section 504 should be directed to Yvonne Smith at (615)444-3282. Inquiries concerning the American with Disabilities Act should be directed to David Burton at (615)444-3282.